Support
Help with GoNoGo
Email us if the app is not behaving as expected, a map layer looks wrong or you need help with access. No GoNoGo account is required.
hello@gonogo.travel · Do not include passwords, payment details or unnecessary personal information.
Helpful details to include
- App version and build number from Settings
- iPhone model and iOS version
- What you expected and what happened
- A screenshot, if it does not reveal information you do not want to share
Drone Pro and purchases
Apple handles payment and cancellation. Use Restore Purchases in the app if an active purchase is missing, and manage or cancel the subscription in your Apple account settings. Never email payment-card details.
Safety or data concern
Do not rely on a disputed result. Stop, check IPPC and the other official pre-flight services, and follow current authority information. GoNoGo support cannot grant flight permission or provide an official briefing.
GO is guidance — never a clearance →Privacy and active Heatmap contributions
Heatmap sharing is optional. The in-app controls can stop sharing and request deletion of active contribution rows. Read the publication status of the Privacy Policy before public release.